The Head of Product and Portfolio Management – Denver, Colorado

Do you have the leadership to drive customer growth and product innovation for one of the most recognizable fintech’s in the world? Are you interested in helping drive a business through a time of exciting change? Then it’s time to join Western Union as our Head of Product and Portfolio Management.

Western Union powers your pursuit.

In this leadership role, you will lead a group that is focused on driving customer growth across our suite of products and across channels (digital, retail, payments and omnichannel experiences). You’ll drive the global product-led growth strategy and roadmaps for Western Union. As the Head of Product and Portfolio Management you will provide thought leadership, strategic insight, change management, and clear communication to the organization on go-to-market strategy, product plans and roadmaps. Your role will be to oversee Product Strategy and Innovation, Product Management and Governance, Global Portfolio & Delivery, and the Regional Product Management Office.

Role Responsibilities

• Oversee the entire product lifecycle from ideation to launch and be accountable for ongoing success criteria and global product OKRs.
• Oversee the product operating budget ensuring a high return-on-investment for all product investments, maximizing revenue, profit and long-term product feature business value objectives.
• Help drive the product management practice and culture, both in how we work and the design of the organization. Be a product ambassador, build product-driven structures, processes, and cultures, in order to ensure that products specifically target customer needs and consider the end-to-end experience across all interactions and business operations.
• Build an outstanding metrics-driven customer growth experience based on a true understanding of customer needs.
• Define priorities and product decisions in partnership with the product leaders. Monitor, and analyze product metrics and incorporate learnings back into the development process.
• Research new technologies, understand the competitive landscape, and craft the development of a comprehensive product roadmap. Assess and identify future product capabilities that address key market opportunities and/or innovation.
• Lead the product innovation process that guides the overall design and development of new products and/or partnerships needed to generate significant, new revenue streams and incubate ideas.
• Oversee the global product portfolio management function. Drive standardization and adoption of agile practices across the product organization in coordination with the engineering leadership.
• Serve as a critical member of the executive management team by providing the framework and structure for the execution of corporate-wider global product priorities.
• Establishes trusted and productive relationships across the Executive Leadership team to drive change and execution across the business.
• Work in partnership with key functional and country leaders to ensure that the organization has chosen projects that are globally aligned to business priorities.
• Assess performance and execute focused analysis to measure global product performance and actionable insights to the c-suite.

Role Requirements

• 15+ years’ experience in a leading an organization with Product-related leadership responsibilities and/or driving product strategy.
• International experience in Product-related leadership.
• Experience as a Leader within a global financial service, and/or payment organizations
• Proven experience in Agile Product Development Life Cycle

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The on-target earnings range is $375,000 – $500,000 USD per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your US specific benefits include:

• 401(K) Incentive Saving Plan
• Family First Program
• Flexible Time Off
• Medical, Dental and Life Insurance
• Parental Leave
• Supplemental Incentive Savings Plan

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.